Service

If you need to produce paper cups or bowls of specific specifications, we will recommend the right type of paper cup machine or paper bowl machine according to its output, size and other requirements.

After purchasing Xinchen equipment, in order to enable your operators to use the equipment correctly, Xinchen will provide operation training services. The training includes the operation method, precautions and daily maintenance of the equipment.

If the equipment malfunctions during use, our after-sales service team will respond quickly and guide you to preliminarily troubleshooting by telephone, video and other means. Technicians will carry professional tools and accessories to repair the equipment as soon as possible to minimize the impact of equipment downtime on customer production.